Terms & Conditions

Check In
For your comfort, I suggest that you arrive 15 minutes prior to your session, allowing time to fill out some paper work, to be sure that you are “on-time”, and just to relax.
All appointments must pay a 50% deposit.

 

Massage Time

All massages allow 5 minutes before and after to undress and dress.  Total hands on time: 1-Hour massage is 50 minutes & 1.5-Hour massage is 80 minutes.


Age Limitation
Clients 16-17 years old must have parent or guardian consent. Parent or guardian must sign a Personal Health Information. Clients 16 years old and younger must have parent or guardian in the room with them during their session. 

Arrival
I know traffic is a challenge in Dallas! Massage therapy appointments are scheduled back to back, so plan ahead to arrive on time. New clients should arrive 15 minutes early in order to fill out new client paperwork. Late arrivals will result in a shortened appointment in order to prevent delays for other clients.

Cancellations
Cancellations are accepted up to 24 hours prior to your massage appointment. You will be charged for your reserved appointment, if you fail to appear, cancel without proper notice or arrive more than 15 minutes late. In consideration of our hardworking therapists, cancellations must be received at least 24 hours prior to the service time or the full fee will be charged.

Considerations
This is a place of tranquility and relaxation. Please respect the quiet and privacy of other guests by refraining from bringing cell phones and pagers in the building.

Courtesy Cues
Smoking, alcoholic beverages, food, and cellular phone use is prohibited. Childcare is not provided. As a courtesy to our other clients, please make prior arrangements.

For Your Comfort
Increase your intake of water before and after massage sessions. Refrain from shaving in the 24 hours prior to receiving sessions. During all sessions, your body will be fully draped. Only the specific body area being treated will be exposed. Please leave valuables at home.

Gratuities
Gratuities are not included in the price of any Healing By Touch services. Gratuities are appreciated.

 

Late Arrivals
Arriving late will simply limit the time for your session, thus lessening its effectiveness and your relaxation time. Your session will end at the scheduled time so the next guest will not be delayed. The full value of your session will be applied.

Gift Certificates/ Packages

All gift certificates and packages are good for six months, with a one-month grace period. EXCEPT the Purple Friday Special. 

 

Deposits/ Reschedules / Cancellations 

All deposits are non-refundable.  Paid deposits will only be transferred to future massages scheduled within 90 days.  Canceled massage appointments will forfeit any paid deposit.